Case Study: How Memas Aesthetics Went 100% Paperless in 48 Hours

Memas Aesthetics in Bangalore was struggling with manual prescription cards and paper files for its 12,000+ patients. Front-desk waiting times were increasing, and tracking package sessions led to disputes. Learn how they converted to Dermicea in less than 2 days.

The Challenge

With three doctors and over 10 therapists, the clinic generated hundreds of paper records daily. Retrieving patient histories before consultations caused delays, and pharmacy stock discrepancies costed thousands of rupees monthly.

The Transition Plan

Our onboarding team formatted their patient records, imported all contacts, set up custom aesthetic consent forms, and trained the receptionists during a weekend. By Monday, the clinic went fully live on digital EMR and pharmacy stock locks.

The Results

• Average patient wait times dropped from 15 minutes to under 4 minutes.
• Billing disputes regarding package balances were reduced to zero.
• Pharmacy leaks were eradicated due to real-time auto-deductions.